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Chick_Newman
Known Participant
June 1, 2012
Question

Can not access tv.adobe.com in IE9

  • June 1, 2012
  • 1 reply
  • 1195 views

I can not even access the page tv.adobe.com at all in IE9! The browser just hangs...the little circle in the tab turning endlessly, and going nowhere. I am running in Browser Mode IE9, Document Mode IE9 standards. I occasionally get a pop up stating that "http://tv.adobe.com is not responding". I have tried to google this problem...so far no luck. I don't seem to have a problem accessing any other websites I have tried. However,  I also am having problems with accessing the adobe forums page (http://forums.adobe.com/index.jspa)...this page partially loads, then freezes. I can load www.adobe.com without problem, though. I am able to see flash content on other websites without a problem, as well.

This problem is restricted to IE9. What can I do to fix it?

Chick

    This topic has been closed for replies.

    1 reply

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 1, 2012

    I have Win7 64bit Pro and IE9 and Norton Internet Security and I have no problem accessing http://tv.adobe.com/ OR the index page

    You may want to check your cookie settings, and/or firewall and/or anti-virus

    Search http://search.microsoft.com/search.aspx?mkt=en-US&setlang=en-US for Microsoft help

    C
    Chick_NewmanAuthor
    Known Participant
    June 1, 2012

    I don't see how the antivirus or the firewall could be problematic, since the problem is not present in Firefox, Opera, Safari or Chrome browsers on the same computer. I am not sure what you are referring to regarding cookies, but the browser is set to accept cookies, currently.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 1, 2012

    Microsoft product... mine works, yours does not... search @Microsoft to see if there is an article dealing with your situation

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