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Participant
May 14, 2011
Question

Can someone help with finding Abode Australia phone number?

  • May 14, 2011
  • 4 replies
  • 2822 views

This is my first experience at trying to purchase from Abode.  I placed an order for my son, educational discount, and went back 2 days later to send his photo ID as required.  I thought I did thi when I hit 'review and submit' but nothing happened.  I keep being diverted to USA when I try and find a phone number.

It looks like a simple email about a problem to the relevant country (or to any country!) isn't an option??

I wish I'd never ordered it, now I have to wait 5 days to see if they're going to post it or not - when I could go to a sensible site and have no problems.

This isn't worth the $35 student discount! (off their full price).  Other sites have a full price almost the same as the student price anyway.

I'm wasting my life.  Do they want business or not?  I've bought a lot on the internet.  This is pure crazy!

Anyway, if someone is more proficient around this rediculous site and can post the phone number for Abode in australia (or an email address) I would be thankful.  I'll NEVER go through this again.

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    4 replies

    Jacob Bugge
    Community Expert
    Community Expert
    May 15, 2011

    I believe this survey gives some important answers.

    http://www.mrc-cbu.cam.ac.uk/people/matt.davis/cmabridge/

    Noel Carboni
    Legend
    May 16, 2011

    Jacob Bugge wrote:

    I believe this survey gives some important answers.

    http://www.mrc-cbu.cam.ac.uk/people/matt.davis/cmabridge/


    Yes, that's what I remember reading.  Thanks for finding that link.

    Note the comment that seems pertinent to the Abode/Adobe question:  "At the same time, though, people are quite often unaware of these misspellings"

    I suspect this is strengthened by the fact that 'b' and 'd' are obviously similar.

    Note also that ʇɐb ɹəuəllıʍ has made a similar transposition...  Assuming he was trying for an upside down "pat", wouldn't a 'd' have been better than a 'b' - i.e., ʇɐd ɹəuəllıʍ?

    -Noel

    pwillener
    Legend
    May 17, 2011

    Noel Carboni wrote:

    Note also that ʇɐb ɹəuəllıʍ has made a similar transposition...  Assuming he was trying for an upside down "pat", wouldn't a 'd' have been better than a 'b' - i.e., ʇɐd ɹəuəllıʍ?

    -Noel

    I know, I know...

    I use that display name in several forums, and in many of these places they now call me qat.

    Claudio González
    Legend
    May 14, 2011

    Due to my age and other circumstances, I tend to make a lot of typing mistakes, which I try to correct before posting. However, I am amazed at the number of people who systematically write "Abode" for "Adobe". Any explanation from native English speakers?

    Noel Carboni
    Legend
    May 15, 2011

    Heh, I never even noticed it until you pointed it out.

    I read that someone did a study once, and found that because of the way the language centers of the brain are organized if you put all the right letters in a word, get the first and last letter in the right places, but scramble the rest of them, a sentence of such words is still almost perfectly readable.  Perhaps the Adobe/Abode mistake is related to that.

    For eaxplme, you can atclulay fuigre out waht tihs snetncee syas ptrtey esilay.

    -Noel

    Phillip M  Jones
    Inspiring
    May 15, 2011

    There is actually a piece put out by a Major University that floated around on the Internet.  I read it when it was posted on email group I belong to I even translated, and posted the translation on that group.

    A lot of me that didn't take typing when we were in high school. At the time,  it wasn't cool to take typing. Boys took industrial Arts, Girls took typing, and Home Ec. Any way a lot of use Hunt & Peck typing and its easy to swap b's and d's.

    Jacob Bugge
    Community Expert
    Community Expert
    May 14, 2011

    Lyn,

    Customer Service

    Australia: 1800 614 863

    A Noel says, the student discount price should be much lower.

    As far as I remember, a price of US$300 for a Student edition of a CS5 Suite has been mentioned recently, It is more expensive outside the US of A, but it should not be more than about 50% more, so some AU$450 - 500 might be the price level.

    Noel Carboni
    Legend
    May 14, 2011

    This is the forum in which the performance of the forum itself is discussed.

    You don't mention what product you're ordering, or I'd be happy redirect you to a forum in which you might get more info on what you're seeking.

    Just a general comment...  The educational discount is generally a large portion of the price (meaning the discount is quite deep).  What you wrote about only getting $35 off seems at odds with that fact.

    And while I can appreciate your frustration with Adobe's Customer Service, you take on the risk of getting pirated or counterfeited software if you purchase elsewhere.

    FYI, a Google search turns up this:

    -Noel