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A
Anonymous
August 3, 2013
Question

Can't Change Profile Email Address

  • August 3, 2013
  • 1 reply
  • 2179 views

In my profile, my name and email address have red stars beside them. They cannot be changed even in edit profile. I need to put in my current email adress. Your answers will go to my dead email address, so I'll have to keep checking in here.

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    1 reply

    station_two
    station_two
    Inspiring
    August 3, 2013

    This is not meant to solve your issue, but my advice is to use the web interface to access these forums, not e-mail.

    For one thing, any edits that are made by posters to their own posts—such as correcting typos and factual errors—are never broadcast to email users.  So you can never be sure the answer you get by email does not contain errors of some kind.

    A
    Anonymous
    August 3, 2013

    I'm not using email to access the forum. I have a dead email address in my profile and want to change it to my current one, but when I am in the profile edit mode, I can't do it. The old email address has a red star beside it if that makes a difference.

    D
    Dave Merchant
    Legend
    August 3, 2013

    Your forums profile is attached to your AdobeID - the name and email address can't be changed independently.

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