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ebmmeyer
Participant
August 29, 2010
Question

Can't get email notifications to stop - please help!

  • August 29, 2010
  • 3 replies
  • 2205 views

I'm posting this message per instructions for "How do I stop receiving email notifications from Adobe Forums?" at  http://forums.adobe.com/thread/416458?tstart=0

I have followed the instructions dated June 30, 2010, gone to "MyStuff  and followed all the steps in both  Email Notifications and Preferences. I'm supposed to attach a screenshot of the Email Notifications tab after step five, which would prove to you that I have indeed checked the radio buttons to "NO", but I can't do that because you have disable attachments. Please be assured that I have done as you say though - they both say NO!

As for the second request - the reply-to address from one of the email notifications, it's this:

clearspace-2031060691-770758-2-3091428@mail.forums.adobe.com

Can you PLEASE PLEASE PLEASE stop the notifications from coming? You may disable my Adobe account if necessary.

    This topic has been closed for replies.

    3 replies

    the_wine_snob
    the_wine_snob
    Inspiring
    August 29, 2010

    Others have very likely gotten you going with stopping the e-mail notification, but this ARTICLE will tell you where to look for all the settings - just in case.

    Good luck,

    Hunt

    A
    Anonymous
    August 29, 2010

    that should be dropped into the faq.

    A
    Anonymous
    August 30, 2010

    I'm aware that I had two sign-ons, but the trouble is, or was, that the first one (ebmeyer1) stopped working.

    It is in the midst of the recent Acrobat 8.2.4 update fiasco, and I needed HELP. I was able to post in the relevant thread, but thereafter, whenever I tried to sign on again I got caught in an endless redirect loop after entering my password. I was desperate, so I created a second sign on in order to participate. That worked for awhile, then it too gave the same result - and endless redirect upon password entry.

    I was able to participate in THIS thread by pasting in the URL from one of the Acrobat issue email notifications, sent to the second account, into Safari. Only in Safari would the password go through, and only for the second account - not the first.

    Now tonight - for a split second - the first account started working again - this time in Firefox. NOW I was able to get to the settings for ebmeyer1 and make the necessary changes. (Thanks for the article!)

    I hope to gawd this works. The "Contact Adobe" help page gives no hint of where to write for a situation like this - where accounts suddenly seem to crap out on you. All they do is tell you to sign on. What the hell do you do when you CAN'T??????

    Thanks to all of you for your responses.  Once I close this browser window I may never be able to sign on again  :-(

    J
    Jochem van Dieten
    Inspiring
    August 29, 2010

    ebmmeyer wrote on 8/29/2010 2:36 AM:

    As for the second request - the reply-to address from one of the email notifications, it's this:

    mailto:clearspace-2031060691-770758-2-3091428@mail.forums.adobe.com

    You are posting this message from the account with userID 773722:

    http://forums.adobe.com/people/ebmmeyer

    Yet the email notifications you receive are going to userID 770758:

    http://forums.adobe.com/people/ebmeyer1

    Make sure you log in to these forums using the correct account and

    disable your email notifications as per the instructions (you are

    subscribed to both a thread and a forum). If you need more assistance

    you can provide the requested screenshots using the camera icon when

    posting.

    pwillener
    pwillener
    Legend
    August 29, 2010

    You also have to unsubscribe from the topics you have been subscribed to; see these instructions http://forums.adobe.com/thread/416458

    If you cannot do that for some reason, you will have to wait for a forum admin during Adobe business hours.

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