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R Neil Haugen
Legend
October 14, 2019
Question

Can't login from Phone via firefox error:

  • October 14, 2019
  • 2 replies
  • 192 views

All of a sudden, I can't log into the Adobe support forums from my Samsung. It wants a username, after giving it that it pops up my avatar, while asking for the password.

 

But when I give it the password, it goes to the main forums list page ... with the "Sign in" box showing. Repeatedly. Until it finally gives the following error message ...

 

1c59c84e-7690-4d1e-828b-200084330639

 

What the ... ?

 

Neil

    This topic has been closed for replies.

    2 replies

    Ann Bens
    Community Expert
    Community Expert
    October 15, 2019

    Moved to Community help

    Ussnorway7605025
    Legend
    October 15, 2019

    the auto script Adobe is using for sign in has issues i.e, the server is a long way away and busy doing other stuff

     

    the error message is an IP address that isn't talking back in time... there is nothing we can do from our end mate