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Trimmertop
Trimmertop
Inspiring
April 17, 2013
Answered

Can't sign in - ??

  • April 17, 2013
  • 1 reply
  • 1027 views

Unable to sign in to Creative Cloud, or indeed anything that requires the Adobe ID ... I changed my password incase that was the issue, but no ... kinda urgent!!

    This topic has been closed for replies.
    Correct answer Trimmertop

    Delete the OOBE folder:

    Mac OS:~/Library/Application Support/Adobe
    Windows XP:%userprofile%\Local Settings\Application Data\Adobe
    Windows 7:%userprofile%\AppData\Local\Adobe

    1 reply

    Trimmertop
    TrimmertopAuthor
    Inspiring
    April 17, 2013

    Into Creative Cloud now but can't sign in to use the new version of MUSE ... ??

    Trimmertop
    TrimmertopAuthorCorrect answer
    Inspiring
    April 17, 2013

    Delete the OOBE folder:

    Mac OS:~/Library/Application Support/Adobe
    Windows XP:%userprofile%\Local Settings\Application Data\Adobe
    Windows 7:%userprofile%\AppData\Local\Adobe

    Phillip M Jones
    Phillip M Jones
    Inspiring
    April 17, 2013

    Thanks. Last Time I had to completely uninstall and reinstall Application manager and Creatve Cloud to get it fixed.

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