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DESERTDWELLER51
Participant
November 27, 2013
Question

Cannot stop Forum Emails coming to my mailbox

  • November 27, 2013
  • 3 replies
  • 2717 views

I am very new here.  I had asked a question, and for some reason started getting emails from all kinds of members and moderators.    I was told by the wonderful person, Pat on the Forum I was on to ask here, how to stop getting emails from the Forums.  I checked my email profile and all items under Your Stuff-Preferences-Emails are marked "NO" just as Pat suggested.  I have in the past 24 hours been the

recipient of more emails than I get in a year, and after following Pat's directions, I am still getting emails which seem to be just from him.  Pat also said I should unsubscribe from the topic we were on, but I do not know how this is done.

    This topic has been closed for replies.

    3 replies

    adobe-admin
    adobe-admin
    Legend
    November 27, 2013

    Your forum account is only subscribed to one message thread. The system doesn't tell me which thread, but I assume it is this one that we are in right now.

    Did you change your subscriptions? Are you still getting email notifications from other threads? If so, is it possible that you have more than one forum account?

    D
    DESERTDWELLER51Author
    Participant
    November 28, 2013

    I am sending you the above screenshot because as I tried to reply to you on my Windows 7 IE 11

    computer, this kept popping up, and when I tried to send the message, the site froze up on me on

    the other computer, so I am now on the Vista IE 9 computer. 

    I am positive I have only one account since I never needed any support for an Adobe product until

    this past week, when both Adobe Reaader and Flash Player stopped working on both of these computers,

    which have IE 9 and IE 11.  So, I only had two discussions running, this one, which I actually turned off

    last night after doing the setting changes mentioned in reply 2, on my own, but still was sent email

    notifications by you and the two other replies above.  Now I seem to have this new issue on the

    Windows 7 IE 11 computer with the internal server error and unable to send on it, and I still do not

    have a fix on Windows 7 and Vista for Adobe Reader, and on Windows 7 Flash Player is still not

    working after following all the suggestions "Pat" has given me on the Adobe forum.  Could there

    be a bug out there, since I never had Adobe problems before, and the forum seems to be "locking"?

    pwillener
    pwillener
    Legend
    November 28, 2013

    Hope that you will eventually be able to stop the forum notifications.

    The 'Internal Server Error' you are seeing is a forum malfunction, not anything to do with your operating system or browser.

    Bilal Ansari
    Bilal Ansari
    Participating Frequently
    November 27, 2013

    Another way:

    http://forums.adobe.com/thread/416458

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    DESERTDWELLER51Author
    Participant
    November 28, 2013

    Thank you, although I had already tried this.  In fact, I turned off this discussion thread last night and still got both of your suggestions as well as the Staff suggestion below.  Although I am not getting as many since I did this step last night, I am getting all messages "Pat" sends out, and these three, which I am glad they came, since what I thought was a fix was not doing it in all instances.

    Bilal Ansari
    Bilal Ansari
    Participating Frequently
    November 27, 2013

    Go to the email.

    Click on the link  "View the full discussion". This should lead you to the respective thread from which the email is coming.

    On the right side under the Heading "Actions" look for "Stop email notifications".

    If you find "Receive email notifications", it means you are not subscribed to the discussion.


    Also, it might be possible that you subscribed to a whole forum instead of a discussion.

    For that, click on the links on the top one at a time and repeat the above process.


    D
    DESERTDWELLER51Author
    Participant
    November 28, 2013

    Bilal-I am sending a screenshot which as you can see, I do not have the options you

    are talking about. It looks quite different from yours.  Also, I believe I did not

    subscribe to a whole forum.  I had started two discussions, this one, and another

    about other problems I am having with Adobe Reader and Flash Player, which

    started a few days ago and I had never had a reason before to contact

    Adobe about a problem.  Do you have any suggestions from seeing my screen?

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