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September 1, 2010
Question

change email address

  • September 1, 2010
  • 1 reply
  • 919 views

I have a new email address. When I went to my account to make the change the old address was not accepted, I tried several combinations of user name and password but no success. Eventually I created a new account but all records of serial numbers etc have vanished> How can I get this information back?

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    1 reply

    Inspiring
    September 1, 2010

    ayceejay67 wrote on 9/1/2010 4:05 PM:

    I have a new email address. When I went to my account to make the change the old address was not accepted, I tried several combinations of user name and password but no success. Eventually I created a new account but all records of serial numbers etc have vanished> How can I get this information back?

    Call Customer Support.

    If you have any further questions please post in the Adobe.com feedback

    forum: http://forums.adobe.com/community/general/adobedotcom_feedback

    You have an issue with logging in to the Adobe site and this forum is

    just about issued with these forums.