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Inspiring
March 29, 2016
Answered

Change forum name not working.

  • March 29, 2016
  • 2 replies
  • 1059 views

In the adobe account settings, I have tried changing my account holder name, my forums name, my screen name, and pretty much every option available. I still am not able to change which name is displayed on forums.

    This topic has been closed for replies.
    Correct answer mytaxsite

    The reason it uses your Account Holder Name is because you are logged in.  We only see as Draceon.  You can check it by launching another browser like Internet Explorer if you are already logged in and using Firefox or vice versa.

    To check something, always use a browser in which you are not logged in so that you become Anonymous like all of us here.

    2 replies

    mytaxsite
    mytaxsiteCorrect answer
    Inspiring
    March 29, 2016

    The reason it uses your Account Holder Name is because you are logged in.  We only see as Draceon.  You can check it by launching another browser like Internet Explorer if you are already logged in and using Firefox or vice versa.

    To check something, always use a browser in which you are not logged in so that you become Anonymous like all of us here.

    Inspiring
    March 29, 2016

    Thank you very much, I was not aware that it works like that.

    mytaxsite
    Inspiring
    March 29, 2016

    Draceon wrote:

    In the adobe account settings, I have tried changing my account holder name, my forums name, my screen name, and pretty much every option available. I still am not able to change which name is displayed on forums.

    You clearly missed this settings:

    It's pretty simple if you look at it.

    Good luck.

    Inspiring
    March 29, 2016

    Thanks for the reply, and yes I have done this already. I made sure to check all the options before posting the question.