Change/Merge Adobe ID's

I hope someone can help with this. I am closing down the email address I used when I signed up with adobe, years ago. I am a creative cloud member, I use Muse and business catalyst to publish several websites.  So a couple weeks ago, I was able to finally get adobe to let me use my new email address; I think they ADDED my new address to my exsisting account.  I tried to CHANGE my email address that is associated with my adobe id but that couldn't be done for some reason.  So now I have 2 loggin's that I can use to loggin to my adobe accound, HOWEVER, when I loggin to my second account, none of the creative cloud memberships show up or any of the products that I've purchased over the last 15 years, there is no history.  So now when I open Muse which I've used for the past year and a half and have published several websites through, it says my trial has 25 more days left in it.  So my question is, how can I use my new email address and still get my purchase history and my muse/cloud subsctiption associated with that new email?

I tried chatting with adobe but the person somehow thought I wanted to CLOSE DOWN MY ADOBE ACCOUNT??!!  REALLY??  So if someone can help that would be great.  It doesn't seem like that big of deal! 

Sincerely,

Annette