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T
theking2
Inspiring
December 6, 2015
Question

Changing password not possible

  • December 6, 2015
  • 2 replies
  • 569 views

If I attempt to change my AdobeID password after logging on Iäm unsuccessful. The dialog to change the password does not accept the old password I just used to logon.

How do I successfully change the Adobe ID Password_

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    2 replies

    Claudio González
    Claudio González
    Legend
    December 10, 2015

    Just in case you need more detailed instructions:

    The Adobe Forums do not store your screen name or password. Your screen name is part of your Adobe ID from Adobe.com. To change your screen name or password you have to edit your account at Adobe.com.

    1. Go to https://www.adobe.com/account/account-information.html
    2. Sign in with your Adobe ID
    3. Under Personal Profile, change your screen name
    4. Click on Save My Changes
      KJerryK
      KJerryK
      Legend
      December 6, 2015

      Try it in your account on www.adobe.com, not on the forums

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