Community Help

Forum|Forum|13 years ago
January 28, 2013
3 replies
1913 views

I have posted before that, at least in the forum in Spanish, threads initiated by Community Help are at best confusing, with people not knowing where they are, and where are the other participants, not to mention the bad wording of the presentation of a new discussion.

What we got today seems to me a bit too much. A few minutes ago, the first item in the list of topics was this:

And when opening the thread, one got this:

(no question, no article, not any link to follow).

Can this really be of any help to anyone?

This topic has been closed for replies.

D

Dave Merchant

Legend

As I have said before, if you find any Community Help messages without the expected question attached, report them or we won't do anything - the moderators can't check every message in case it's malformed, and it only happens every so often. We suspect it's a bug in the Community Help app but it's only triggered in very specific situations.

A

Anonymous

On the Bridge Forum, just as off the head guess, every 3-4 Community Help referals show no information. I have ignored them in the past, and usually there is no repost. From that I have assumed the first post was a mistake. Example http://forums.adobe.com/thread/1141319?tstart=0

How do we report these as don't think they qualify as Abuse? Have no idea who moderator is.

OldBob1957

Inspiring

Here is another example;

http://forums.adobe.com/thread/1114040?tstart=0

The thread is supposedly about making patterns. The three posts included are about loading plugins, and don't even answer anything about that question. A completely pointless post and thread.

D

Dave Merchant

Legend

Those questions are entirely pertinent to the CH page they are linked to. Pattern Maker is an optional plugin that users must download and install, they are simply asking for help on doing that.

OldBob1957 wrote:
The thread is supposedly about making patterns. The three posts included are about loading plugins, and don't even answer anything about that question. A completely pointless post and thread.