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the_wine_snob
the_wine_snob
Inspiring
August 31, 2012
Answered

Community Help Up to Old Tricks?

  • August 31, 2012
  • 3 replies
  • 2592 views

When we first started seeing the posts generated from Community Help, the OP's query was not shown, leading to a lot of confusion. Then, things seemed to have been fixed, where the OP's query WAS shown as the first Reply in the thread. I am starting to see many threads, where the original question is NOT being shown again, such as with this one: http://forums.adobe.com/thread/1044742?tstart=0

Is this lack of display on my end, or have things rolled back with Community Help threads?

Just curious,

Hunt

    This topic has been closed for replies.
    Correct answer adobe-admin

    I don’t see any issue with that thread. I see the original from Chris and another reply from Bojan.

    3 replies

    acresofgreen
    acresofgreen
    Inspiring
    September 2, 2012

    I'm glad of this thread because I had stopped even looking at posts that come from Community Help, because I didn't understand them. This thread drew my attention to the fact that the problems have been fixed.

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    September 2, 2012

    Great news! I thought that the only result from it was "I had egg on my face... "

    You know, I can take that, if anyone is helped.

    Hunt

    TerriStone
    Adobe Employee
    TerriStone
    Adobe Employee
    August 31, 2012

    I see the same thing as John.

    Bill, perhaps your confusion stems from the fact that what Chris posted is not a query. That's a legit type of comment on Community Help pages.

    adobe-admin
    adobe-adminCorrect answer
    Legend
    August 31, 2012

    I don’t see any issue with that thread. I see the original from Chris and another reply from Bojan.

    the_wine_snob
    the_wine_snobAuthor
    Inspiring
    August 31, 2012

    Ah, now I see the issue. The Reply that triggered the Community Help thread was the reference to the tutorial. I thought that was in reply to a question, that triggered Community Help.

    In the end, it WAS on my end, but not with the browser, but in my feeble mind.

    Thank you for setting me straight. Often not the easiest job...

    Appreciated,

    Hunt

    TerriStone
    Adobe Employee
    TerriStone
    Adobe Employee
    August 31, 2012

    Not feeble! It's a confusing chain of events.

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