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Participant
July 29, 2013
Question

Complaint

  • July 29, 2013
  • 3 replies
  • 950 views

Why is it that I can get through reasonably quickly to Adobe Sales and their fine if I am buying, but technical help or accounts will not answer the phone even when being transfered internally.

This is unbelievable, I have wasted hours of my day today waiting on someone picking up and on the one occasion that they have I was put on hold again to be left hanging indeffinatley.

The after service is so so bad for an organisation as big as Adobe, all they want to do is sell, but are not interested in helping afterwards.

Can anyone help me with a contact number that is not thier standard 0800 0280148 as I am losing the will to live

    This topic has been closed for replies.

    3 replies

    baljeet_singhj75820470
    Adobe Employee
    Adobe Employee
    July 30, 2013

    Hi Anchorprint Group, we really apologize for the inconvinience.

    Please let me know the issue you are facing with Adobe products so that we can help you.

    MichaelKazlow
    Legend
    July 29, 2013

    Write or Call the CEO.

    Corporate headquarters

    Adobe Systems Incorporated

    345 Park Avenue
    San Jose, CA 95110-2704
    Tel: 408-536-6000

    A nicely written letter from 1000 of your fellow users might do the trick. If it is important maybe a phone call will work for an individual problem.

    Claudio González
    Legend
    July 29, 2013