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Legend
June 27, 2026

Create a Post Page Hangs After Clicking "Post the Question"

  • June 27, 2026
  • 11 replies
  • 114 views

Any idea what is going on with Adobe Create a Post? I have been trying to Ask A Question regarding CC Synch. When there are no matching questions, I get Post the Question and the web page hangs. The link i am using “https://community.adobe.com/topic/new?subject=Creative%20Cloud%20Synch%20Failing&community=Photoshop&type=question. And yes Im logged in.

    Pinned Reply By Sameer K

    We identified an issue about 13 hours ago, and it has been fixed for about 3 hours now. 

    Let us know if you continue to see breakages in workflows anywhere.

     

    Thanks!
    Sameer K

     

    11 replies

    Sameer K
    Community Manager
    Community Manager
    June 29, 2026

    We identified an issue about 13 hours ago, and it has been fixed for about 3 hours now. 

    Let us know if you continue to see breakages in workflows anywhere.

     

    Thanks!
    Sameer K

     

    johnrellis
    Legend
    June 29, 2026

    I got a message from a community manager about 5 hours ago saying they were working on it. I successfully created a new post in the LR Classic forum a few minutes ago.

    Antelope Freeway
    Inspiring
    June 29, 2026

    The same thing is happening to me. After the final click to Post The Question, the Adobe page becomes blank except for the header and footer of the page. My question never posts.

    Antelope
    kglad
    Community Expert
    Community Expert
    June 29, 2026

    working for me too in the lrc forum.  

     

    in what forum are you seeing a post new message failure?

    johnrellis
    Legend
    June 28, 2026

    [View this post in your web browser. It contains formatting and images that don't appear in email.]

     

    Still hangs when I try to create a post in the LR Classic forum:

     

     

    https://community.adobe.com/topic/new?subject=Edit%20Capture%20Time%20with%20multiple%20videos%20selected%20shows%20wrong%20message%20&community=Lightroom%20Classic&type=bug

    jane-e
    Community Expert
    Community Expert
    June 29, 2026

    @johnrellis wrote :Still hangs when I try to create a post in the LR Classic forum::

     

    Hi John,

    It’s working for me in the LRC forum. 

     

    Jane

     

    jane-e
    Community Expert
    Community Expert
    June 28, 2026

    @westdr1dw  ​@Nucklehead  ​@johnrellis 

     

    It appears to be fixed. Try it again.

     

    Jane

     

     

     

    westdr1dwAuthor
    Legend
    June 28, 2026

    Looks like I have lost several images in this change in policy. I had several images stored in the Cloud. Very close to 1Tb threshold. Now may be a dozen. 

    johnrellis
    Legend
    June 28, 2026

    It’s been happening in many of the large forums since around 6/26/2026 2:00 AM PDT. Below is what I posted yesterday afternoon as a reply to another thread here.  I’ve also private-messaged the community managers for LR Classic and LR Ecosystem.

     

    https://community.adobe.com/announcements-96/two-improvements-to-the-community-platform-1629703?postid=7694163#post7694163

    ---------------------------------------------------------------------------------------

    @mrspieri, you’re probably aware, but to let others know: Creating new posts on the Adobe forums has stopped working for the last 36 hours or so. After you enter a description and click None Of These Match Your Question, you get a blank page.  Replies to existing posts still work.
     
    This started happening suspiciously soon after your announcement on 6/25/2026, 6:54:14 PM PDT.  
     
    Here are the dates and times (PDT) of the most recent posts on the most popular forums: 
     
    Lightroom Classic
    6/26/2026, 12:22:30 AM
    https://community.adobe.com/questions-675/i-have-accessibility-to-lr-but-my-windows-dosen-t-support-the-latest-version-of-lr-meanwhile-adobe-does-not-provide-old-versions-of-it-which-makes-it-impossible-to-download-1629732
      
    Camera Raw:
    6/26/2026, 1:17:17 AM
    https://community.adobe.com/bug-reports-562/photoshop-27-8-bridge-16-0-3-on-both-amd-and-apple-silicon-remove-tool-does-not-work-highlighted-area-appear-to-be-removed-until-you-key-done-when-all-removed-items-reappear-reopen-file-and-all-removed-items-appear-removed-1629741
      
    Lightroom Ecosystem:
    6/26/2026, 1:35:30 AM
    https://community.adobe.com/bug-reports-679/systeme-de-notation-par-etoile-obsolete-1629742
      
    Photoshop
    6/26/2026, 12:22:42 AM
    https://community.adobe.com/questions-712/why-does-the-paint-bucket-tool-leave-a-bloody-white-unfilled-line-around-my-art-this-is-very-annoying-and-yall-should-fix-it-sincerly-weenie-1629733?sort=oldestFirst#comments
     
    Acrobat
    6/25/2026, 11:49:12 PM
    https://community.adobe.com/questions-9/i-have-a-form-which-requires-multiple-fields-to-be-n-a-d-and-possibly-shaded-out-if-they-are-not-required-can-this-be-done-in-acrobat-pro-by-adding-a-radio-button-or-n-a-checkbox-and-scripting-via-the-mouse-up-action-of-the-checkbox-1629729?sort=oldestFirst#comments
     
    Illustrator
    6/26/2026, 4:22:51 AM
    https://community.adobe.com/questions-652/posicion-de-numeros-cambiados-1629764
     
    Premier
    6/26/2026, 1:50:29 AM
    https://community.adobe.com/bug-reports-728/critical-bug-in-latest-update-text-disappears-when-double-clicking-to-edit-in-the-text-panel-1629747?sort=oldestFirst#comments

    Participating Frequently
    June 28, 2026

    I’m getting the same thing trying to post a simple question in the Reader forums about Two-Page view.  It hangs after I click Post a Question.

    kglad
    Community Expert
    Community Expert
    June 28, 2026

     problem on adobe’s end

    jane-e
    Community Expert
    Community Expert
    June 28, 2026

    @westdr1dw 

     

    I just tried and it hung for me in the same place as it did for you, so it looks like a forum glitch. May they’ll have it sorted out by tomorrow.

     

    Jane