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Known Participant
July 11, 2016
Answered

Criteria for Post Moderation?

  • July 11, 2016
  • 4 replies
  • 972 views

I had a recent forum post go into moderation; only briefly, so it’s no big deal. But, how can I learn what causes forum posts to go to moderation, in order to avoid it in the future? Thank you.

This topic has been closed for replies.
Correct answer John T Smith

The forum software is rented from Jive, and as far as I know they don't tell anyone (not even Adobe employees) exactly how their anti-spam module works

I do know that "new" forum members (up to some unknown number of messages) are put in moderation

I also know that messages with links are more likely to go into moderation

Other than those two general factors, I have no idea

4 replies

Cactus Cowboy
Inspiring
August 19, 2016

Yea well I just posted to the "Lounge" Forum and nothing really deep or significant just gave credit to Giulio lurissevich on his great work of "Daphne" in the Illustrator software page and also asked a simple question. I highlighted his name and the title and the link must have been pasted in the post, Anyway, it got kicked to the Illustrator forum where I didn't want or think it would wend up. I mean it's no big deal but...still.

This Jive thing must work on word, titles or link recognition. So in future, I'll strategically be more mindful of my posts. Thanks Jive A.I. you ain't at least not yet. Or maybe it was a human moderator. Heck, Adobe's got me chasing shadows.

Known Participant
July 11, 2016

Thank you both. Yes, it did contain two links, so that was probably it.

John T Smith
Community Expert
John T SmithCommunity ExpertCorrect answer
Community Expert
July 11, 2016

The forum software is rented from Jive, and as far as I know they don't tell anyone (not even Adobe employees) exactly how their anti-spam module works

I do know that "new" forum members (up to some unknown number of messages) are put in moderation

I also know that messages with links are more likely to go into moderation

Other than those two general factors, I have no idea

Nancy OShea
Community Expert
Community Expert
July 11, 2016

Did your post contain any links?

Nancy O'Shea— Product User & Community Expert