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WolfShade
WolfShade
Legend
October 19, 2015
Question

Dear Adobe..

  • October 19, 2015
  • 4 replies
  • 2053 views

.. MY MOBILE NUMBER IS NOT ANY OF YOUR F&%#ING BEEZWAX!!!!!  STOP ASKING ME FOR IT!!!!!  YOU'RE NOT GETTING IT!!!!!

    This topic has been closed for replies.

    4 replies

    cheryll43887760
    cheryll43887760
    Participant
    January 27, 2016

    I agree we should not have to give a phone number.  When I chose the "skip" option it continued to ask for a cell number.

    Claudio González
    Claudio González
    Legend
    January 28, 2016

    You don't have to provide a phone number, but the stubborn software will continue asking for one every time...

    WolfShade
    WolfShadeAuthor
    Legend
    January 28, 2016

    And we wonder why there are so many incidents of road-rage and active shooters.  It's the little things that build up over time.

    D
    Dave Merchant
    Legend
    October 22, 2015

    The page asking for a cell number is part of the AdobeID account restoration system and nothing to do with the forums. Filling in your number is entirely optional.

    WolfShade
    WolfShadeAuthor
    Legend
    October 26, 2015

    Optional, or not.. it's annoying, it's asking for something that Adobe does NOT need, and if you skip it, IT KEEPS ASKING!!!!

    STOP IT!!

    D
    Dave Merchant
    Legend
    October 26, 2015

    It's nothing to do with us, so stop shouting. We can't turn it off.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    October 19, 2015

    This forum is to discuss how the forums work, not individual products

    If you are having a problem with an individual product, post the name and a Moderator will move your message

    If you are having some other kind of problem, please do as Claudio suggested

    OldBob1957
    OldBob1957
    Inspiring
    October 20, 2015

    He IS talking about the forums. For about the last two weeks, when signing in, about one time in four I will get a pop-up asking for my mobile number so Adobe (or Jive perhaps?) can send me an SMS should I ever try to sign in to my account only to find it has become corrupt/ lost/ etc. Not being convinced it is legit, and not being inclined to give them my number even if it IS legit, I too always hit Skip This Step. But it IS getting annoying.

    --OB

      Claudio González
      Claudio González
      Legend
      October 20, 2015

      Well, my crystal ball failed to indicate that the opening message referred to what OldBob says...

      Claudio González
      Claudio González
      Legend
      October 19, 2015

      You are not addressing Adobe here, but perhaps someone can give you a hand with your problem if you explain it clearly, completely, and serenely. Rants are wasted with us.

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