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S
shreyakaul
Participant
June 18, 2020
Question

Email gone to spam

  • June 18, 2020
  • 2 replies
  • 199 views
 
Hi, We recently send an email to our customers and the anti spam check was good but most of the emails have gone to spam. Could you tell us why and how can we avoid this?
 
    This topic has been closed for replies.

    2 replies

    Just Shoot Me
    Just Shoot Me
    Legend
    June 18, 2020

    To my knowledge Adobe does not write an Email Client.

    Once an email is sent you have no control over what happens to it and or what happens to it on the computer of the person you sent it to.

    It is their Spam Filter in either the email client or the email provider they are using.

    And Again Adobe has nothing to do with that.

    John T Smith
    Community Expert
    John T SmithCommunity Expert
    Community Expert
    June 18, 2020

    Please post the exact name of the Adobe program you use so a Moderator may move this message to that forum

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