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Inspiring
September 21, 2011
Question

Email Notification seems to have changed!

  • September 21, 2011
  • 3 replies
  • 789 views

The format of email notification has changed.  Some messages have subject heads prefexed with Re: while most of them don't have.  See this picture:

Now it is impossible to know whether the message is a reply to a problem or is it a new problem thread.  Is there a hidden configuration in Jive about this?

Thanks.

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    3 replies

    Participant
    September 23, 2011

    i have also don't find this kind of problem in my email notification i think you have change some setting of your email notification so that apperar like that

    Phillip M  Jones
    Inspiring
    September 23, 2011

    This morning I notice most email notifications threaded as in my example above. But I ran across two that that weren't threaded and had to be marked separately. seems like the new system is failing apart or Jive is monkeying with ethe software.

    adobe-admin
    Legend
    September 22, 2011

    I’ve been trying to figure that out since the weekend.

    If you see a pattern, please let me know. I haven’t found the pattern yet.

    Phillip M  Jones
    Inspiring
    September 22, 2011

    This is what I have using SeaMonkey/Thunderbird using the new system: http://www.screencast.com/t/YO8JtwhUZL Notice the threading as pointed out by the arrows.

    Sounds like they haven't changed the Dreaweaver forum yet over to the new system. Maybe system admin might have an answer. I am set up for this forum and the Acrobat Mac Forums. Seems like the DreamWEaver is still using an old system.