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Inspiring
August 20, 2009
Question

Email notifications: SPF

  • August 20, 2009
  • 2 replies
  • 2213 views

Here's one for somebody to sort out: Gmail has started regarding email notifications from the forums as suspect. A header from a recent message:

Authentication-Results: mx.google.com; spf=hardfail (google.com: domain of forums@adobe.com does not designate 209.46.39.252 as permitted sender)

209.46.39.252 is mail.sgaur.hosted.jivesoftware.com, the server sending the messages. The SPF result used to be 'neutral'. I wonder how many notifications end up in posters' gmail spam filters because of that 'hardfail'. It can't be too difficult for Adobe to publish an appropriate record.

Noel

    This topic has been closed for replies.

    2 replies

    Inspiring
    August 21, 2009

    The SPF records have been updated. The TTL on Adobe's DNS is 1800 seconds so in half an hour email should no longer be tagged as spam.

    IldhundAuthor
    Inspiring
    August 21, 2009

    Yep. Messages up to 11:33 failed SPF, those after 11:36 pass.

    Now why can't Adobe fix the other glitches so quickly?

    Noel

    Inspiring
    August 21, 2009

    Because this is a configuration issue, not a programming issue.

    Inspiring
    August 21, 2009

    Thanks for the report. The issue has been escalated.