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Participant
July 26, 2022
Question

email scam mail@adobe.com

  • July 26, 2022
  • 4 replies
  • 6567 views

Is mail@adobe.com an Adobe email address or a scam?

we have an email from that email about efax service

 

4 replies

Legend
July 28, 2022

Also, it's impossible to look at an email and say if something is genuine. Anyone can fake any email. So it's like trying to tell if a letter is genuine by reading the address at the top.

Adobe probably haven't sent a fax in 10 years, so it's surely a fake, but you can't use the email to say.

Peru Bob
Community Expert
Community Expert
July 27, 2022

It may be a legitimate email address, but I think it is spoofed and not really coming from Adobe.

I can't imagine Adobe sending you a 5 page eFax.

jane-e
Community Expert
Community Expert
July 27, 2022

@Andres2540269995bb wrote:

Is mail@adobe.com an Adobe email address or a scam?


 

Send the email that you suspect as spam to Adobe:

  • Start a new email to phishing@adobe.com
  • Drag the suspect email into the new email. This will add it as an attachment and will have more information than simply forwarding it.

 

Jane

 

Participant
July 27, 2022

gracias

jane-e
Community Expert
Community Expert
July 27, 2022

@Andres2540269995bb 

Please report back when you hear from Adobe. We haven't seen this one before.

Thank you,

Jane

 

John T Smith
Community Expert
Community Expert
July 27, 2022

Yours is the first message I have ever seen that mentions an efax from Adobe... I think it is a scam

Participant
July 27, 2022

thank you