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Participant
March 19, 2025
質問

Error code: 12082

  • March 19, 2025
  • 返信数 4.
  • 565 ビュー

Please anyone, help me fix this error. 

    このトピックへの返信は締め切られました。

    返信数 4

    Eleve33971684hhj9
    Participant
    March 12, 2026

    Hi! I was stuck the same problem as you, looking everywhere for an answer, and yet, nothing. 
    Turns out i found the solution by myself ! 

    First i m gessing you might have a multi sessions licence like me, since the error came directly when you’re supposed to choose on wich pc you want to activate the licence. Well the problem came from here : your licence is already activated on your pc, but still aksing you for being activate. 

    To redeem the problem, check here : Manage Account >> Edit Profile >> Connexion and Security >> *go all the way down* in Active Sessions > here close every sessions who has the same PC’s name you want to connect (current session), if unsure or still struggling i suggest to click the button “close all sessions“

     

    Now you can retry to open an application and voilà! It’s gone! If not try to refresh your creative cloud window or even reload your account, it might just need to update a bit.

     

    Hope this will work for you too ! 

     

    Esther 

    Nancy OShea
    Community Expert
    Community Expert
    March 21, 2025

    Did you recently receive a Windows 11 update?

    Have you tried restarting your computer?

     

    Nancy O'Shea— Product User & Community Expert
    kglad
    Community Expert
    Community Expert
    March 19, 2025

    is this the internet connection error?  ie, copy and paste a screenshot of the error and explain what you were doing that triggered the error.

    jane-e
    Community Expert
    Community Expert
    March 19, 2025

    @Rakesh267972721cdi 

     

    Please tell us which Adobe application you are using so we can move your post from Using the Community to the appropriate forum.

     

    Jane