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February 8, 2022
Question

Forum access problem

  • February 8, 2022
  • 2 replies
  • 708 views

I could not access the forums until I changed the user name but then I found that all old posts I made were removed. Some of them were correct answers. What's up? I think they should be restored.

    This topic has been closed for replies.

    2 replies

    Sil.C
    Community Manager
    Community Manager
    February 11, 2022

    Thanks for the tag, @jane-e !

    @8402359 I do not see any community profiles under the name "flexercised", as you mentioned. The post you linked is actually marked as spam and can't be recovered because it's a few months old.
    Are you certain that was the username? Would you happen to have any other links as well? Thanks!

    John Waller
    Community Expert
    Community Expert
    February 9, 2022

    @8402359 What was your previous username?

     

    Got any examples of old posts that you can point us to?

    February 10, 2022

    One example: https://community.adobe.com/t5/animate-discussions/mobile-and-desktop-drag-and-drop/m-p/12044338#M344082

    For the username, just change the first letter from a to f to get the original.

    jane-e
    Community Expert
    Community Expert
    February 11, 2022

    @8402359 wrote:

    For the username, just change the first letter from a to f to get the original.


     

    Something doesn't make sense here.

    • When a user's profile is deleted, their posts remain and the username becomes "Guest".
    • When a user is a spammer, the posts get removed, the user is blocked, and the profile remains.

    You are saying your previous username was "flexercised"? And that both your posts and your profile have disappeared?

     

    I'll tag staff member @Sil.C to look at this for you.

     

    Jane