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shawn_starc
shawn_starc
Inspiring
September 1, 2018
Question

Forum Application on mobile device does not work well

  • September 1, 2018
  • 4 replies
  • 1518 views

I think Adobe should a make a mobile application for their forum support as its a big community for us and we easily want to connect with this and share our ideas etc. We need an easy and portable way to access Adobe Forum like Facebook and other social media.

I hope Adobe will work on this too.

This topic has been closed for replies.

4 replies

NormanStormin
NormanStormin
Known Participant
January 27, 2021

For what it's worth, I heartily agree that these should work properly and fully on mobile devices. 

yes it's harder, but we really do access these forums on mobile devices A LOT. 

I hate to be that guy but come on. It's 2021! For all pain it is to developers, mobile functionality is critical for information forums 

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    January 28, 2021

    Yeah, I agree.

    During another recent power outage here, I was forced to use a late model iPad Air on the web and this forum was unusable.  I couldn't see a single post!  Clicking on my Avatar did nothing.  The More link did nothing.   I don't expect everything to work right on all devices.  But nothing worked and that's unacceptable.

     

    Nancy O'Shea— Product User & Community Expert
    D
    Dave Merchant
    Legend
    September 3, 2018

    JIve Software (now owned by Aurea) put out a mobile app many years ago but it's not compatible with the customized site that Adobe has built. The website was only ever intended for desktop-size browsers. Jive's suggestion for users on mobile has always been to just use email.

      John Waller
      Community Expert
      John WallerCommunity Expert
      Community Expert
      September 2, 2018

      Moved from Creative Cloud forum.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      September 1, 2018

      Are you saying you can't access these online forums from your mobile device?   Open this link in your browser and create a shortcut. for it.   It doesn't get much easier than that.

      Forum Application

      Nancy O'Shea— Product User & Community Expert
      shawn_starc
      shawn_starcAuthor
      Inspiring
      September 2, 2018

      To access Adobe forums I need to access through a browser. In laptop/computer its fine. But in mobile its much more complicated.

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      September 2, 2018

      If you're telling me the mobile version of this website stinks, I agree with you.  I've been telling Adobe that for years.   But a dedicated mobile app is not necessary.  They just need a better mobile UI/UX for this forum.

      Nancy O'Shea— Product User & Community Expert
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