Community Expert

Answered

Forum is unusably slow

Forum|Forum|6 years ago
January 24, 2020
7 replies
2374 views

Currently 80-120 second delays for redirecting to stats.adobe.com. Really? I'm just moving between boards here. And this new notice is so embarrassingly amateurish as not to be believed.

Bug

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Correct answer axmelissarios1

Hi Nancy, just following up that the performance degradation issue was resolved around 2:30 pm PT. Thanks for the report.

John T Smith

Community Expert

Today, Feb 16, forum is MUCH faster to load... don't know yet about posting a reply, will see how long this takes to process

Added... about 2 seconds to post a reply... I don't know what changed behind the scenes, but speed is now acceptable

Ann Bens

Community Expert

It is getting better.

John T Smith

Community Expert

Down speed 319 - Up 18 - via Xfinity cable modem

I don't have a stopwatch, but NO other site I visit is as slow as these forums

Just Shoot Me

Legend

John T do you have a Smart phone? If you do you have a Stop Watch.

Peru Bob

Community Expert

I keep another tab open and am able to view and answer three other threads from a non-Adobe forum while I wait for the next Adobe forum page to open, so it isn't my slow internet connection.

Just Shoot Me

Legend

Is the server system this forum runs on using some kind of DIAL UP CONNECTION?

It certainly can't be a Broaddband connection to the Net.

Ann Bens

Community Expert

Forum is super slow, beyond a point it is quite unusuable.

Nancy OShea

Author

Community Expert

I don't mean to beat a dead horse but the problem is not fixed. Page load latencies are worse than ever.

Nancy O'Shea— Product User & Community Expert

Just Shoot Me

Legend

NOT Fixed at all. Pages load extrememly slow. Some times I get site can't be reached errors.

Every other, and I mean EVERY OTHER, site Snaps up on my screen.

R

Rick Gerard

Community Expert

Extremely slow and I have a fibber connection that is 90+ Mbps up and down. Adobe.com loads in under 2 seconds. The user guide loads in under 3 seconds all the time. Learn AE. Just loading this forum takes 30 seconds or more most of the time and if I leave the site and come back I'm always logged out. To login again takes well over 30 seconds every time. Once I have the forum open clicking on a thread takes 15 to 20 seconds. When I'm writing a reply it is taking a very long time to upload screenshots. It seems like the forum is slowing down every day. This slow down is consistent on Chrome, Safari, Firefox, and my IOS mobile devices. The new Brave browser is still slow but it is about twice as fast as the other browsers. I'm guessing it is faster because Brave blocks about everything by default.

By contrast, Linkedin loads up in about 3 seconds, it takes about 3 seconds to add a post, and images are uploaded almost instantly. Something is either rotten with the code or the servers. Because the Brave browser is consistently faster than the other browsers II think it is probably a problem with all of the scripts that are running. I count about 40. This needs to be addressed soon.

Nancy OShea

Author

Community Expert

I'm not blaming Khoros for these latency issues. The DIY site builder called Weebly uses the same Khoros forum platform. Their boards and posts don't take 200 seconds to load. And they're not suffocating their system with a boat load of data tracking scripts.

https://community.weebly.com/

Nancy O'Shea— Product User & Community Expert