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WolfShade
Legend
September 6, 2018
Answered

Forum keeps logging me off

  • September 6, 2018
  • 5 replies
  • 2096 views

Hello, all,

Is anyone else having an issue with logging on to the forum?

I log on, click a link, and on the resulting page instead of seeing my icon I see "Sign In".  So I click the link, log on again, see my icon, click another link and the next page doesn't have my icon, it has a "Sign In" link.  Ad nauseum.

Anyone else having this issue?

V/r,

^ _ ^

    This topic has been closed for replies.
    Correct answer MadisonLeupp

    Things should now be resolved. Let me know if you see any issues persist.

    Madison (Murphy) Leupp | Manager, Customer Care

    5 replies

    rcraighead
    Legend
    November 6, 2019

    @MadisonLeupp,

    I continue to be logged out any time I refresh a page on the forum.

    Semaphoric
    Community Expert
    Community Expert
    September 23, 2018

    I have been having this problem quite often for the past several days. I notice, too, that when I do log in, I no longer get sidetracked to a separate login page.

    Community Expert
    September 28, 2018

    Forum login is all fouled up. Change windows or re-open and the forum and you have to log in again. It didn't use to do this. The same thing on mobile devices. The login is not remembered even though that is the preference. Please fix this. I'm wasting several minutes every time I try and help somebody.

    ryan_edwards
    Inspiring
    September 6, 2018

    things are working for me now -- I can post images as well too.  Thanks!!

    MadisonLeupp
    Community Manager
    MadisonLeuppCommunity ManagerCorrect answer
    Community Manager
    September 6, 2018

    Things should now be resolved. Let me know if you see any issues persist.

    Madison (Murphy) Leupp | Manager, Customer Care

    davescm
    Community Expert
    Community Expert
    September 6, 2018

    Thanks Madison. Ok now.

    Dave

    davescm
    Community Expert
    Community Expert
    September 6, 2018

    Yes me also
    I am linking in Adobe's MadisonLeupp​ to see if she can help us.

    Dave

    ryan_edwards
    Inspiring
    September 6, 2018

    same I have re-written an answer for someone 8 times this morning.. does it everytime I try to add an image and now its getting worse

    MadisonLeupp
    Community Manager
    Community Manager
    September 6, 2018

    Thanks, all, for reporting! Our IT team is looking into the sign-out issue right now. We're so sorry about this!

    Madison (Murphy) Leupp | Manager, Customer Care