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paull92729451
Inspiring
March 8, 2022
Question

Forum problem: cannot reply to a post

  • March 8, 2022
  • 1 reply
  • 3647 views

I can start a post on the Adobe Forums (see for example see: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-new-photoshop-webp-save-as-copy-webp-images-too-saturated/idi-p/12786449) however I can no longer reply to any subsequent posts on the thread. Clicking on 'Reply' to anyone else's reply just refreshes the page. I have tried 3 different web browsers all logged in to my adobe forum account - Firefox, Vivaldi (Chromium) and Brave (Chromium). All have the same thing. I've cleared my cache, logged in again etc. no change.

 

I can only post replies via a link in my email notification, which prevents me from posting images, making interaction about bugs or other things difficult. 

 

Does anyone have any suggestions?

 

P

      This topic has been closed for replies.

      1 reply

      Ged_Traynor
      Community Expert
      Ged_TraynorCommunity Expert
      Community Expert
      March 8, 2022

      Hi

      I've moved the thread from the Bugs section to the Discussions section, see if you can reply to the thread now

      P
      paull92729451Author
      Inspiring
      March 8, 2022

      Hi Ged. Yes, I can reply to it now. Thanks for that. If I find a bug again in the future, should I still post it to 'Bugs'? It seems the correct place to put it (as it was a Photoshop bug and will be investigated further). I'm concerned that if I were to put anything similar in 'Discussions' in the future it may not get much attention - i.e. be lost in the general chatter.

       

      Paul

      Nancy OShea
      Community Expert
      Nancy OSheaCommunity Expert
      Community Expert
      March 8, 2022

      BUG space is not for general usage questions.  The BUG space is for verifiable bug reporting. 

       

      All other questions should be posted in DISCUSSIONS where fellow product experts will see them

       

      Regarding WEBP images, you can get the free Photoshop Plugin from Google below.  I've used it several times with SaveAs or Save Copy from Photoshop. It works a treat!   But for best cross-browser viewing, all web images should have sRGB color space.  Without a proper color space, browsers get confused.

      https://developers.google.com/speed/webp/docs/webpshop

       

      Hope that helps.

       

      Nancy O'Shea— Product User & Community Expert
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