Forum Suggestion . . .

True enough but the first problem is getting to the forum. It is plainly obvious that Adobe does not want many of us on here and therefore they make it difficult to register.

I have registered under my own name several times using several variations (I an not ashamed of my name)using different passwords but each time I log in it refuses to accept it.

Adobe also refuses to acknowledge the "user code" that they themselves emailed me when I tried to register my Photoshop Album.

After two hours of trying I am now here and will try to locate the area where I need to be to find an answer to my problem, which incidentally Adobe does not list and refuses to discuss over the phone.

I just want make my point before I move that this forum is not a welcoming place as far as adobe is concerned.

Regards Ian Greig.
PS not even the spell check works.

<Homer the Cartographer>"Hawai'i, ehhh?"</Homer the Cartographer>

Good grief!

HI

You missed out Forum Elements, a cut-down version of this forum that has a butt-ugly interface and is slower than wading through treacle.

>1. Rename the product simply "Elements" and drop the tie with "Photoshop".

Sorry, that wouldn't work. Photoshop Elements is not the only Adobe application with "elements" in its name.

There's Acrobat Elements, Premiere Elements and perhaps others I'm not familiar with.

As its name implies, this forum is specifically for Comments and Announcements about the forums.

The Photoshop Elements forum is here:

http://www.adobeforums.com/cgi-bin/webx/.eeb4f8b/

Re: Owners/purchasers of Adobe Elements

Hello-

I feel like a second class Adobe client. Why?

I have a very distinct feeling that Adobe doesn't really care about supporting Elements nor about those who have purchased the product.

Like many who have purchased Elements X.X:

1. I AM NOT a professional designer.
2. I don't ordinarily use Elements as an income generating tool.
3. I don't have time to learn a complicated design program like the full "Photoshop" program.
4. "Elements" was a program I could afford
5. I believed that learning "Elements" would give me a good start if I decide to really get into digital photo manipulation and purchase another Adobe product with more features.
6. I may, some day, purchase a more expensive, more "profitable" Adobe product.

What Adobe do to create this "second class client" feeling?
1. Difficulty finding any forums, tutorials, help pages, etc. about "Elements" online at Adobe.com
2. Lumping me and my skill set in with those who have much more experience, and a much more advanced skill set than I have.
3. LACK OF CLEARLY MARKED, EASY TO FIND, EASY TO RECOGNIZE PLACES FOR ELEMENTS USERS.

Was there a corporate decision made to purposely make Elements a "second class, starter, general public" program that didn't deserve spending time and resources on?

Or is it that the Adobe website has not been designed to feature Elements as a legitimate, stand-alone product!

Or is it that "Photoshop Elements" users have been lumped in with all "Photoshop" programs? If so, that's a HUGE mistake.

I believe that I am just as good, just as worthy, and just as deserving of Adobe's support as those who have purchased other Adobe products. If there's a problem, it's very likely the cause is "brand confusion" between Elements and all the other Adobe design products.

My solution?
1. Rename the product simply "Elements" and drop the tie with "Photoshop".
2. Redefine "Elements" internally as a legitimate, worthwhile program. Give "Elements" the same importance in your corporate world as any other product you have.
3. Concentrate on educating Elements users to become GREAT at using Elements by providing tutorials, staff time and resources to accomplish this.
4. Design and market another, intermediate program priced between the full "Photoshop" program and "Elements." I would say a price of $295 retail would be just right. And, again, name the program so that it is NOT tied with either "Photoshop" or "Elements".
5. Once trained, let "Elements" users know that there is another program that is a bit more advanced but not as inclusive or expensive as the full Photoshop program.

What's in it for Adobe? Happier clients, an new external and internal corporate image that says Elements is a legit program, a new profit center and hopefully, if done right, more corporate profits!

You're welcome Adobe!

Robb Blodgett
RobbBlodgett@GMAIL.com
Grand Rapids, Michigan

Thanks, I did find it miraculously - I could swear that it was not there before... the letters are tiny, but there they are!
In the meanwhile I was distracted by other pressing things, so I did not post the topic, but will do it during the weekend when I can breathe freer. Thanks for your continued 'watching' - this is a great 'community' of true well wishers.

Robert, are you still not seeing the Add Topic link?