Forum Users not finding how to mark correct answer

Forum|Forum|6 years ago
October 8, 2019
4 replies
916 views

Hello,

I regularly share techincal guidance in the Adobe Acrobat support forums on a daily basis.

There has been occasions in which my answers have solved an issue for an Adobe customer; quite a few users have brought to my attention that they are not able to mark the answer as correct.

So they have to give a like or change the subject line by appending the word SOLVED.

This topic has been closed for replies.

nicholasi33592111

Adobe Employee

Hello ACPs,

We have heard your issues about marking an answer as correct. We have this item in our backlog so stay tuned.

If you need any help using the community, use this document for help. https://forums.adobe.com/docs/DOC-7043#jive_content_id_Someone_answered_my_question_How_do_I_mark_it...

Nancy OShea

Community Expert

That document is outdated. This forum is Khaos/Lithium, not JIVE.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

Moving to Community Feedback.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

Presently, only Moderators and Staff can mark Correct Answers. Please tell us which post needs a correct answer and we will mark it for you. There is no word yet on when this will be fixed.

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

yes, it's the new 'improved' forums. they're supposed to be improved every few weeks so hopefully that problem will disappear some point in the future.

ls_rbls

Author

Community Expert

Thank you!

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