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Adobe Employee
September 17, 2019
Question

Forums.Adobe.com No Longer Shows Experience Cloud

  • September 17, 2019
  • 3 replies
  • 282 views

We used to access Experience Cloud forums via forums.adobe.com, but it looks like that now redirects and all the Experience Cloud solutions are missing. Can this please be rectified quickly?

    This topic has been closed for replies.

    3 replies

    Adobe Employee
    September 17, 2019

    Bookmark this link, it will get you to Experience Cloud, but this does need to be fixed:

    https://forums.adobe.com/community/experience-cloud

    Adobe Employee
    September 17, 2019

    Please fix this......this is not helping. 

    Nancy OShea
    Community Expert
    Community Expert
    September 17, 2019
    Sorry for your frustration but I don't work for Adobe.
    Nancy O'Shea— Product User & Community Expert
    Nancy OShea
    Community Expert
    Community Expert
    September 17, 2019

    For the majority of us, Adobe's community forum software was changed from JIVE-X to Khoros  (formerly L ithium) on Sept 11. 

    https://forums.adobe.com/thread/2647878

     

    And as I understand it, the new Experience Cloud forum won't be ready until later this year.   No official word yet on exactly when but I imagine it might be closer to the annual Adobe Max Conference.

    Adobe MAX 2019 – The Creativity Conference | November 2–6, 2019

     

     

     

    Nancy O'Shea— Product User & Community Expert
    Adobe Employee
    September 17, 2019
    Thank you for the reply, Nancy. I'll follow up with other Adobe folks, as the established path for the thousands and thousands of Experience Cloud customers is now broken.