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adobe-admin
adobe-admin
Legend
January 13, 2012
Question

Forums Downtime

  • January 13, 2012
  • 1 reply
  • 781 views

As many of you probably noticed, we had two major outages the last two days. I noticed because I got phone calls from our monitors and from Jive at 2:30 am and 6:30 am.

Background on the issue is that it was a memory/disk space issue. It was caused because we requested more frequent database dumps for analytics. The issue should be resolved, as Jive has added an additional node just for the analytics this morning.

Sorry about the inconvenience.

Thanks for being part of the Forums!

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    1 reply

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    January 13, 2012

    Thank you for letting us know, John.

    Over here it seemed to be quite a few short outages and strangenesses with seeming logouts, and then some heavier ones.

    adobe-admin
    adobe-adminAuthor
    Legend
    January 13, 2012

    I think the nodes fell over in a domino type effect. So if you were on Node 1 you got bounced out or to another node (which would ask you to sign in again). Eventually they were all down and restarted.

    Jacob Bugge
    Community Expert
    Jacob BuggeCommunity Expert
    Community Expert
    January 14, 2012

    Ah, John. After some attempts to get through by logging in, I thought (correctly) that it was a bad forum sign and that I might as well wait until something was over.

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