Have all of the Creative Cloud community accounts reset?

Forum|Forum|6 years ago
October 7, 2019
3 replies
373 views

I am confused about my community account here. I seem to have been reset since the forums were updated. I can still reach my previous account from emails about forum topics, but I am required to post as though I have only just joined now. My previous account goes back to 2013, and I'd like to maintain the ability to look up those posts and conversations. Is that possible?

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axmelissarios1

Legend

Hi Sara, I'm following up with you over private message.

Melissa Rios, Product Manager, Community Experiences & Platforms | Adobe

Peru Bob

Community Expert

That may have happened to some users.

I will try to see if I can have a member of Adobe staff look at this and respond.

S

sara_pixelpusherAuthor

Participant

Thank you.

Peru Bob

Community Expert

Posts prior to 2016 were not carried over to the new forum.

S

sara_pixelpusherAuthor

Participant

My recent posts and history was also not carried over. I even just got an email congratulating me on my very first post here. I can't see things from two months ago here anymore without looking up old emails to get to the previous version of my account.

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