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Participant
July 6, 2009
Question

help finding Adobe Support doc

  • July 6, 2009
  • 2 replies
  • 1298 views

i've been directed to locate an adobe support doc named "kb401649" but i'm having trouble locating it on adobe.com. anyone have access to it or know where to find it? it's a doc that has steps to fix a problem i'm having with CS3. thanks!

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    2 replies

    Mark_A__Boyd
    Inspiring
    July 7, 2009

    It would help immensely if you have a title for that article - but

    Michael is right about posting in the applicable forum.

    I suspect you have a wrong number anyway. The old Knowledge Base

    TechNote pages can typically be accessed with a link like the following,

    but that one is 404 Not Found:

    http://www.adobe.com/go/401649

    (Working example)

    http://www.adobe.com/go/710

    Some of the older technote links are a bit more complicated these days.

    ie: http://go.adobe.com/kb/ts_tn_623_en-us

    --

    Mark A. Boyd

    Keep-On-Learnin'

    MichaelKazlow
    Legend
    July 6, 2009

    Please re-ask in the forum for the app you are having problem with. I cannot find the kb article. Perhaps the number is worng.