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Claudio González
Legend
March 8, 2012
Answered

Help with lost identity

  • March 8, 2012
  • 1 reply
  • 1000 views

In the Forum in Spanish, this user

http://forums.adobe.com/people/Nacho%20Cuevas

says that his hard disk broke down and he lost his only record of his login data to these forums. He says that he tried to recover his password (he doesn't say how; most probably from the forum itself) and was informed that his account came from the old Macromedia forums and is no longer valid. So he has now become

http://forums.adobe.com/people/Nacho%20%232

Is there any way of helping him to recover his old identity?

    This topic has been closed for replies.
    Correct answer adobe-admin

    Have him contact Adobe Customer Service. The forums use your Adobe ID from Adobe.com and don’t have any provision for setting or resetting passwords.

    1 reply

    adobe-admin
    adobe-adminCorrect answer
    Legend
    March 8, 2012

    Have him contact Adobe Customer Service. The forums use your Adobe ID from Adobe.com and don’t have any provision for setting or resetting passwords.

    Claudio González
    Legend
    March 8, 2012

    Thanks, I'll tell him.