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A
Aegis_Kleais
Inspiring
May 28, 2013
Question

How do I get Adobe to respect my privacy?

  • May 28, 2013
  • 4 replies
  • 2725 views

I know for a fact I have repatedly told Adobe to stop harassing me with promos, news, sales, etc.  Adobe engages in the practice of assuming that communication with them and/or the download of their trial software constitutes re-acceptance to being added to more solicitation emails.

I have constantly updated my communication preferences to tell Adobe to stop bothering me, and given them the luxury of 3 weeks time (over and over) to have them desist from sending more spam, but still, they continue to send it.  So what's the step needed to actually get them to remove me from digitized harassment?

On a side note, businesses that feel that they should add an email contact to solicitations automatically without expressed consent of the other party is one of the most disrespectful practices I've seen.

    This topic has been closed for replies.

    4 replies

    W
    WBoswell
    Inspiring
    May 30, 2013

    I never get emails from Adobe either unless I've subscribed to them.  This sounds like somebody has hacked your email account.  Depending on what program you're using for your email, you can sometimes check the links to see what is behind what appears to be a legitimate email address.  Most of the time it's some scammer from a third-world country phishing for information.  If you can find where it's really coming from, I would block that email and/or address.

    A
    Anonymous
    May 30, 2013

    [ abusive content removed by forum host ]

    pwillener
    pwillener
    Legend
    May 29, 2013

    I am wondering the same; I never get any such messages from Adobe.

    Can you tell us the IP address from where these messages originate?

    the_wine_snob
    the_wine_snob
    Inspiring
    May 29, 2013

    Pat,

    With all the various programs, that I have Registered over the decades, my activity on this forum, and others, like Creative Cow, I cannot recall being contacted - hence my question. I have never gotten an e-mail, and they have most of my POP accounts, scattered about the corporation. Any e-mail has been a direct communication from an Adobe employee. All PM's have been the same (except for the very few spam PM's, that one sees a few times per year - and here I thought that the young lady said that I was "the only one," only to find out that many others got hit by the same PM's... ).

    Back when one could only Register by mail (before FAX'es even), I would get a mailer, every now and then, but that was all.

    Something is wrong here, and I think that some entity is spoofing the e-mails, to LOOK like they are coming from Adobe, when they are not.

    The initiating IP is a good idea. It will probably be from China, Russia or North Korea. Just my guess.

    Hunt

    A
    Aegis_KleaisAuthor
    Inspiring
    May 29, 2013

    Next time I get one I'll post it, but I'm aware enough (unless being spoofed) that the from address had the base hostname of adobe.com in it.  I'm not sure what good checking an IP address would do, as I'm sure Adobe can not only utilize services from 3rd parties that are legitimately authorized by Adobe, but handled via a different company.

    the_wine_snob
    the_wine_snob
    Inspiring
    May 29, 2013

    Are you certain that these communications are coming directly from Adobe?

    Just curious,

    Hunt

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