Skip to main content
Participant
Jun 28, 2023 1:44 AM UTC
Question

How do I shut off adobe.

Everytime I try to download and print from a website (One in particular) I continually get an adobe pop-up that is asking me to sign in. When I close the adobe pop-up, it also closes the website platform I'm working on. This is completely unacceptable.

This topic is closed to new replies. Start a new post to keep the conversation going.

3 replies

Legend
Jun 29, 2023 10:43 AM UTC

 It probably means that the site shared a file using Adobe's servers, and require you to log in, so your usage can be tracked or checked. If you don't like this, then complain to the site.

Translate
Nancy OShea
Community Expert
Community Expert
Jun 28, 2023 8:56 PM UTC

Maybe the website uses an API (a pre-programmed set of instructions).

Can you show us a screenshot?

 

 

 

Translate
Nancy O'Shea— Product User & Community Expert
kglad
Community Expert
Community Expert
Jun 28, 2023 2:01 AM UTC

are you downloading a pdf?

 

what app are you using to print, acrobat?

Translate