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Participant
March 15, 2016
Answered

how long does it usually take to get a response to a question?

  • March 15, 2016
  • 3 replies
  • 825 views

Hi, I haven't gotten a response to my question in the character animator forum. I'm wondering if perhaps I didn't word my question clearly enough. How long should I wait before posing the question in a different manner?

    This topic has been closed for replies.
    Correct answer John Waller

    If you're referring to this thread

    why the puppet aint responding to my moves

    You've added a post at the end of a 6 month old thread which has long been marked as Answered. It won't get much visibility or response in the forums.

    I suggest posting it as a brand new question in that forum. Perhaps link to the old thread if it's relevant.

    3 replies

    KJerryK
    Legend
    March 16, 2016

    Gustavo

    I branched your question to a new thread in the Ch forum, here why the puppet aint responding to my moves

    so that will at least place it at the top for a while.

    Participant
    March 17, 2016

    I appreciate it, Thank you for doing that.

    John Waller
    Community Expert
    John WallerCommunity ExpertCorrect answer
    Community Expert
    March 16, 2016

    If you're referring to this thread

    why the puppet aint responding to my moves

    You've added a post at the end of a 6 month old thread which has long been marked as Answered. It won't get much visibility or response in the forums.

    I suggest posting it as a brand new question in that forum. Perhaps link to the old thread if it's relevant.

    Participant
    March 17, 2016

    Good idea, thank you!

    John T Smith
    Community Expert
    Community Expert
    March 15, 2016

    The space for these forums is provided by Adobe, but very few Adobe employees read/post (some forums have more of an Adobe presence than others... I don't use the program you mention, so I have no idea how many, IF any, Adobe employees read there)

    Since most of the people posting in the forums are other users, you have to wait until another user visits the forum in question AND decides to answer... that may be anything from a few minutes to a few days