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_scott__
Legend
April 30, 2011
Question

How to edit posts in Adobe's Forums...

  • April 30, 2011
  • 8 replies
  • 8670 views

.. Click the Edit button....

... Edit your post....

... At this point the smart poster selects all and copies....

... Click the Update button.....

... scower in frustration that your post has not updated....

... Click the Edit button a second time....

...Retype your edits, unless you are a smart poster, then simply select all and Paste....

...Click the Update button again....

...Sigh in relief that your post has been updated, but wonder why you must edit twice every time you wish to edit a post....

Things have been this way for quite a while. I've reported it before, still happens every single time.

    This topic has been closed for replies.

    8 replies

    Noel Carboni
    Legend
    October 20, 2011

    At least you can expect edits to a post that's not yet answered to stick now the first time, with the new forum software.  This is what the thread was originally about.

    So...  Thank You to Adobe for pushing through the forum update.  There are now a few different irritations, but I think overall it's been a net gain for we users.

    -Noel

    Known Participant
    October 19, 2011

    I am sorry but where is the "edit" button? It's not available after someone replied.

    Claudio González
    Legend
    October 19, 2011

    You cannot edit your posts after they have been answered.

    Claudio González
    Legend
    May 31, 2011

    I went back to the Test forum to do some time tests in the same thread, and the times were now shown correctly. Time in my message #3, later that that of the following messages, seems to correspond to the time of my last edit, when I added an extra line. Go figure.

    Claudio González
    Legend
    May 31, 2011

    Last time that there were many reports on this problem, I performed several test in the Testing forum, and found that it wasn't affecting me, either on a Mac or a Win machine. I am performing new tests right now.

    Claudio González
    Legend
    May 31, 2011

    Report on my tests, which are here:

    http://forums.adobe.com/message/3711786#3711786

    I posted messages using Firefox/Mac, Safari/Win and Explorer/Win. Had no problem in posting edits at the first attempt in any of the three combinations, regardless of the time interval between posting and editing -for the intervals I tested, obviously..

    I have just noticed that the times of my posts were misteriously changed by one hour back, though.

    Noel Carboni
    Legend
    May 2, 2011

    I've been losing the first edit almost every time lately.  VERY frustrating, especially after having to refresh the page in order to get into the editor in the first place.  If anything, I'd say it's getting gradually WORSE.  Clearing cache does not help.

    However, when I tried the same operations over on the Testing forum, I lost no edits in 6 tries.  I haven't had that success rate in real forums in 2 months.

    Maybe updated code has been loaded over in the Testing forum?  Maybe it has to do with other people actively posting to the same forum?

    Something's definitely different over there than in the Photoshop Windows forum where I generally hang out.

    -Noel

    Noel Carboni
    Legend
    May 2, 2011

    Further info...  Every edit I've done today has stuck.

    Someone fixed something?

    -Noel

    pwillener
    Legend
    May 7, 2011

    Noel Carboni wrote:

    Someone fixed something?

    Possibly, but not very well: for the first time today it took 4 (four) attempts to change something in this post http://forums.adobe.com/message/3662342#3662342

    Noel Carboni
    Legend
    May 1, 2011

    Another factor is no doubt the user's choice of web browser.

    I'll make an educated guess that the Jive programmers prefer the FireFox browser for their own use.  That's based on seeing that the forum seems to work a little better in FireFox than in all the others.

    Given that there's over half a megabyte of script loaded just to edit a post (for non-geeks, that's reaaally complex) it's no real wonder there's not perfect consistency.

    -Noel

    Claudio González
    Legend
    May 1, 2011

    Noel, I think that my results suggest that this particular "feature" is not browser or platform dependent. Maybe there are other factors.

    Noel Carboni
    Legend
    May 1, 2011

    Oh, I agree with you.  Not 100% dependent at least.

    Never did I say the browser was the only factor.  It's just one of many things that makes the job of a web implementer a headache.

    Honestly, I'm starting to think timing is the biggest factor.  Faster computer, faster internet connection, faster user - more likelihood that the edit will be lost.

    -Noel

    Jacob Bugge
    Community Expert
    Community Expert
    May 1, 2011

    Scott,

    As you can see from this post on, I encountered it almost a month ago, and there seems/seemed to be a speed aspect:

    http://forums.adobe.com/message/3599523#3599523

    I have not seen it since; as you can see, there have been a few other strangenesses replacing it for me. As mentioned occesionally, some of us are luckier than others.

    Claudio González
    Legend
    May 1, 2011

    Well, Jacob, what one sees in these forums seems to be a mixture of many things, one of them luck. And it would seem that, in this particular instance, I am luckier than you (it's usually the other way round). I haven't experienced so far the double posting for edits. If you -or anyone else- want to see the results of my tests, they are in here:

    http://forums.adobe.com/message/3648385#3648385

    Jacob Bugge
    Community Expert
    Community Expert
    May 2, 2011

    Claudio,

    And it would seem that, in this particular instance, I am luckier than you (it's usually the other way round).

    As I said, I only experienced the strange editing issue back then, about a month ago. And it has more been a week since the posting error occurred.

    So I feel lucky now, too.

    Noel Carboni
    Legend
    May 1, 2011

    I feel your pain.

    See also:  http://forums.adobe.com/thread/838494?tstart=0

    -Noel

    mytaxsite
    Inspiring
    May 1, 2011

    Noel Carboni wrote:

    I feel your pain.

    See also:  http://forums.adobe.com/thread/838494?tstart=0

    -Noel

    I don't know what pain you are talking about but can you edit the posts in these forums?

    Claudio González
    Legend
    May 1, 2011

    No I can't.

    Yes, of course I can, unless my post has been answered.

    Message was edited by: Claudio González. Reason: Testing edits.