Participating Frequently

Answered

I can't log out of the Community

17 replies
166 views
Translate

I cannot log out of the forum while I am logged in. Also, where can I change my nickname?

Nancy OSheaCorrect answer

Community Expert

To change your screen name, go to your main Adobe Account.

Log-in below:

https://account.adobe.com/profile

To log-out of Adobe Community forums click your Avatar and scroll down to Log out.

Hope that helps.

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Community Expert

@-climb

You appear to have successfully changed your screen name, so I assume that problem is solved.

When things don’t work as expected, you can check the Adobe System Status Report in real-time.

https://status.adobe.com/

Translate

Nancy O'Shea— Product User & Community Expert

Nancy OShea

Correct answer

Community Expert

To change your screen name, go to your main Adobe Account.

Log-in below:

https://account.adobe.com/profile

To log-out of Adobe Community forums click your Avatar and scroll down to Log out.

Hope that helps.

Translate

Nancy O'Shea— Product User & Community Expert

kglad

Community Expert

@Nancy OShea

forum log out hasn’t been working for a while.

Translate

Nancy OShea

Community Expert

I didn’t notice. But not surprised.

To log out, clear your browser’s Adobe cookies. It achieves the same thing.

Translate

Nancy O'Shea— Product User & Community Expert

F

FAT32

Participant

CANT SAVE FILES

Hello there

I just bough an Adobe Photo Deluxe 2.0 CD and installed it on the computer and opened it and done a file. But I can not save the file! Please see a screen shot below

Translate

Peru Bob

Community Expert

@FAT32

If you are running anything newer than Windows XP, I doubt it will run properly.

Translate

kglad

Community Expert

@Pom_9Ming

try using a mobile phone's updated non-opera browser with wifi disabled to change your forum name.

Translate

-chriss andrewAuthor

Participating Frequently

Please take a look at my reply to Nancy and the image above for more details

Translate

M

Manan Joshi

Community Expert

You are right. I am also not able to logout. There is some bug here

Translate

-Manan

P

Pom_9Ming

Community Manager

Thank you for checking. Is there an error with the nickname change as well?

Translate

M

Manan Joshi

Community Expert

Did not try the nickname change but logout button is just no op

Translate

-Manan

M

Manan Joshi

Community Expert

If the logout option is not working, check if you have some adblocker, userscript etc installed on your browser which may break a website. To change the nickname, click on “My Profile” in the page that open you will have a button called Edit Profile, click that and you can edit your nickname in the page that opens

Translate

-Manan

-chriss andrewAuthor

Participating Frequently

Thank you for the response. However, the logout button is still not working. Even after clearing my browsing history, deleting temporary files, and trying a different browser, nothing happens when I click logout.Additionally, when I go to 'Edit Profile' and try to change my nickname, the updates are not saved.My colleague who is working from home is in the same situation.

It seems like this might be a wider system issue rather than an isolated problem.Please help me resolve this issue as soon as possible.

Translate

Sign up

To post, reply, or follow discussions, please sign in with your Adobe ID.

Sign in to Adobe Community

To post, reply, or follow discussions, please sign in with your Adobe ID.