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Participant
March 2, 2026
Question

I currently have an end of life one time purchase product account. However, some of the features such as organize pages, combine, or edit PDF is not available. It wants me to upgrade, but I shouldn't have to because of the one time purchase product

  • March 2, 2026
  • 2 replies
  • 15 views

As Aforementioned, I have a product that was a one time purchase and should have access to all features. However, these features are now requiring me to upgrade when I should not be required to. It was just working for me last month.

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    2 replies

    John T Smith
    Community Expert
    Community Expert
    March 2, 2026

    This is the USING THE COMMUNITY forum... this is where the forum is discussed
    This is not where you ask program or account questions
    Start here https://community.adobe.com/community and find the correct forum for your question
     

    kglad
    Community Expert
    Community Expert
    March 2, 2026

    there’s probably nothing safe you can do, but if you want more information, what app/version?