i don't want forum. i want technical advice, but your stupid web site does not include that option. why not?

Hi jack c.p80177277,

you can contact the 'Adobe Customer Care' team directly via this link:

» https://helpx.adobe.com/contact.html

Pick the product you're having trouble with from the dropdown list, then choose one of the
available list entries, such as "Downloading, installing, setting up", and click on the blue
button labeled "Still need help? Contact us.". From there, you can request a chat with an
Agent.

Kind Regards,

Maurice

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