Participant

Question

I have a question why is the Adobe Forum so complicated to ask a simple question?

Forum|Forum|8 years ago
August 31, 2017
19 replies
9285 views

Why is it so complicated to ask a simple question using Adobe Forum?

thanks

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DAOJ

Known Participant

Zircon1

It is quite easy and intuitive to ask a question...if you already know how

e.g. below to ask a question re Adobe Acrobat PDF forms...

1. https://www.adobe.com/

2. support...community forums

3. popular...(or all forums)...acrobat (in my case...or whatever product you have a question about)

4. working with acrobat...PDF forms (again, choose which item your question relates to)

5. PDF Forms: Ask a question

Perhaps my answer took your question too literally. Anyway, hope it helps.

PS you may have to be signed in first...

jeanetter35845758

Participant

thank you. For those still searching, use the dropdown list to locate the environment or type of help you want to receive and scroll down to the bottom and select start new discussion.

M

marcelp61268127

Participating Frequently

Thanks Zircon1, I have the same question!

Kat Gilbert

Legend

If you have a definitive way that you wish to search for a specific problem please state as such and if it somehow ends up in the wrong area there are those of us who work to help you find the right avenue. If you don't ask a question then no one can help with an answer.

We would not be here if we did not wish to provide support...

am30108343

Participant

Because they don't want to provide support

A

Anonymous

I think the main problem is that these products are developed by geeks who spend their life playing with computers and get a kick out of filling them with features that the great majority of users never use just because they can. This just makes them difficult to navigate and even to work out what a window is meant to be for.

Claudio González

Legend

Are you talking about the Adobe programs (Acrobat, InDesign, Photoshop, ...), or the Jive interface? If the first, you are absolutely wrong; the millions of satisfied users around the world proves it. If the second, you may be very near the truth.

R

rajeshd63789847

Participant

i have cs udate version. so pls help me

Claudio González

Legend

rajeshd63789847 wrote
i have cs udate version. so pls help me

We may be able to help you if you tell us what program you are talking about and give us full details of the problem you are experiencing, including platform and OS version.

H

hamishmac100

Participant

Couldn't agree more - customer support and support forums are ORWELLIAN

N

not_that_girl_chick

Participant

Yea, this is absurdly ridiculous. I am spending 5 minutes to even figure out where to post on here and I had to Google it because there are no directions on the site! What the h*ll?