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Nibroc99Productions
Known Participant
January 27, 2021
Question

I receive an email notification after I post in a community - WHY??

  • January 27, 2021
  • 3 replies
  • 393 views

Hi all,

Whenever I post a reply to a forum, I get an email notification of the reply that I posted.  I end up thinking that it's someone who replied to me, when in reality, it's just showing me the post that I just made and notifying me that I just made a post.  How do I stop it from telling me that I just made a post, and only let it notify me if someone else makes a post other than myself?

This topic has been closed for replies.

3 replies

Nancy OShea
Community Expert
Community Expert
January 28, 2021

Hi @Nibroc99Productions,

It's all or nothing at this point.  I prefer to keep private e-mail notices turned off.  I use the web forum's Notifications link (bell icon) instead which shows me who replied.

 

Nancy O'Shea— Product User & Community Expert
Sil.C
Community Manager
Community Manager
January 27, 2021

Unfortunately, there's no way to stop this at this time.
The feedback had already been shared with the Community Product Team. In my opinion, email notifications should be coming in only for the activity that you're not aware of. 
Hopefully this will change as the Community evolves.

John T Smith
Community Expert
Community Expert
January 27, 2021

YOU control emails
Click your avatar picture at the upper right
Click Account Settings
Click Notifications
Change the email settings to what you want
Click SAVE

Nibroc99Productions
Known Participant
January 27, 2021

 

Nothing here allows me to stop receiving notifications from myself.  Am I missing something?  I only want to get notifications if someone else posts, not if I just made a post.