I Was Blocked from Access This Site

Question

Hello,

I have been posting in the InDesign forum for years and the last time I posted was a day ago. When I came back yesterday, all of a sudden, I received the message saying I am not allowed to access this site (please see attached jpgs). I have to create a new account with new email address in order to keep posting in the forum since I do have an open question pending for replies.

I would like to know why was I being blocked and is there a way I can contact the site moderator to get an explanation? I have not posted anything that was against the rules whatsoever. I have tried Chrome, Firefox, Edge and even from my mobile, all have the same messages.

Any suggestions/comments are much appreciated.

silkphoenix12 · Accepted Answer

i see 10 posts by @silkphoenix45 .

in my previous message i flagged an adobe employee to see if they had any insight into your situation.

I just received an email from Adobe Customer Care telling me the issue should have been resolved. I logged into the forum with my old account and was able to get in it. I just wonder what was the problem.

I'm posting this from my old account.

Thank you for your kind assistance.

kglad · Answer

it doesn't look like you were blocked.

users are blocked for violating forum guidelines, https://community.adobe.com/t5/using-the-community-discussions/adobe-community-guidelines/td-p/4788157/redirect_from_archived_page/true

most often those banned are spammers. occasionally, unconstructive comments trigger a banning after ignoring a warning. neither apply to you. plus, you're able to post here. banned users are banned from all adobe forums.

so, try using a different browser. in particular, using a mobile app browser is most often successful.

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