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Known Participant
July 12, 2026
Question

I was unable to log in to my previous account.

  • July 12, 2026
  • 2 replies
  • 79 views

Dear Adobe Community Team:

I am writing to request your assistance in checking the status of my Adobe community account.

My previous community account was linked to the email address [PPI removed by moderator] and my community username was **Flawless_Odyssey6941**. Currently, I cannot access or participate in the Adobe community using [PPI removed by moderator]. However, I can still log into my Adobe account and use Creative Cloud services normally, and the posts I previously made using my community username are still there.

I am unclear about the reason for my community account restriction. If I have unintentionally violated community rules—for example, by repeatedly posting similar topics or making other mistakes—I sincerely apologize. I have absolutely no intention of violating community guidelines or disrupting forum order.

I would greatly appreciate it if you could explain why my community account has been restricted. Understanding the specific reason will help me better understand community policies and ensure proper compliance with them in the future.

I humbly request that you consider restoring my community access. I have always cherished the opportunity to seek help and participate in discussions within the Adobe community, and I would be extremely grateful if I could regain access to my original account. If my access is restored, I will make every effort to strictly adhere to the community guidelines and avoid posting duplicate or unnecessary content.

Thank you for taking the time to read my request and consider my appeal. I sincerely appreciate your help and look forward to your positive response.

Sincerely,  Flawless_Odyssey6941

[PPI removed by moderator]

I can't log in using [PPI removed by moderator]

Flawless_Odyssey6941
The post posted by [PPI removed by moderator] is still available.

 

    2 replies

    Nancy OShea
    Community Expert
    Community Expert
    July 13, 2026

    This is not a secure Adobe support channel.

    Please don’t post sensitive personal information in a public web forum where it might be exploited. 

    Contact Adobe Customer Support.

    https://account.adobe.com/

    Click the chat icon and ask for an Agent.

     

    Nancy O'Shea— Product User & Community Expert
    Known Participant
    July 13, 2026

    @Nancy OShea i know

    kglad
    Community Expert
    Community Expert
    July 12, 2026

    well, this post is a duplicate (or was duplicated) despite many warnings previously.  so, if you were banned for that you have no one to blame but yourself.

     

    p.s. i don’t know to whom you would appeal a banning.  but maybe it’s just a browser issue and not a banning (yet).  try using a mobile phone's updated non-opera browser with wifi disabled to sign into these forums.

    Known Participant
    July 12, 2026

    @kglad I'll use a different account; I won't do it again.

    kglad
    Community Expert
    Community Expert
    July 12, 2026

    you just posted another duplicate 5 minutes ago.  i can’t even keep up with all your duplicate postings that have continued after you swore you wouldn’t do that again.