Insert image broken in Chrome 24/Mac

Forum|Forum|13 years ago
December 12, 2012
2 replies
1640 views

All I get is a black box.. no way to insert images any longer.

Not sure if it's a Chrome 24 issue or a forum code issue. It used to work.

This topic has been closed for replies.

Correct answer adobe-admin

It is a bug between Jive and Chrome. This happens when your zoom level in Chrome is not at 100%. Set Chrome to 100% zoom and the box should display correctly again.

rcraighead

Legend

I'm at 100% and I still can't paste a screen capture into a thread!!

Oh, this fix is from 2012. Why is it still here anyway?

LinSims

Community Expert

1. Yeah, that broke last week. For now, you'll have to save the screenshot as a file on your computer, then use the image icon in the editor and upload the file. Cumbersome, but it works. I think they plan to address it, but there are a lot of issues with the new platform so there's no telling when it'll happen.

2. Dunno. Most threads older than 2016 weren't ported from Jive to Lithium, but enough were to engender some confusion.

adobe-adminCorrect answer

Legend

It is a bug between Jive and Chrome. This happens when your zoom level in Chrome is not at 100%. Set Chrome to 100% zoom and the box should display correctly again.

_scott__Author

Legend

Thanks! Wasn't aware the zoom had changed, but indeed it must have. Resetting it does cure the problem. Thanks again!

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