Installing PP on second computer with Enterprise. Plan now says I only have basics available.

Daughter has 2 laptops (Macs). Enterprise through university. Everything on first computer is fine. Second computer acted like Premier Pro was a trial. Now that trial has run out, we are trying to install, but it shows only the "basic" stuff on her plan. Won't allow us to install anything even though they are all installed on her other computer. We know she does have access. Adobe won't help as it's an Enterprise account. And it's a Sunday. HELP!