Skip to main content
W
wideEyedPupil
Inspiring
April 8, 2019
Answered

Is it possible for admins to merge accounts? I seem to have two Adobe user accounts for historical reasons.

  • April 8, 2019
  • 3 replies
  • 1293 views

I would prefer to merge them if possible as I've been auto logging into both of them and answering and asking questions with both.

Thanks.

    This topic has been closed for replies.
    Correct answer Dave Merchant

    Customer Care can arrange for Adobe IDs to be merged, but you need to talk to them directly (phone or chat), so you can prove ownership of both and deal with any transfer of licenses.

    User "accounts" on these forums don't really exist, it's just a wrapper for your Adobe ID.

    3 replies

    A
    Anonymous
    April 27, 2019

    I don't think merging account is the idea thing to do and definitely not worth doing why not use one account and forget the other mate!

    Abambo
    Community Expert
    AbamboCommunity Expert
    Community Expert
    April 11, 2019

    I would simply let sleep one of them. If there are no products attached to them, there is simply no real reason to merge. I personally have 3 accounts for 3 different reasons (private, business1, business2). I could merge the 2 business accounts but I simply think it is not worth the hassle. 

    ABAMBO | Hard- and Software Engineer | Photographer
    D
    Dave MerchantCorrect answer
    Legend
    April 9, 2019

    Customer Care can arrange for Adobe IDs to be merged, but you need to talk to them directly (phone or chat), so you can prove ownership of both and deal with any transfer of licenses.

    User "accounts" on these forums don't really exist, it's just a wrapper for your Adobe ID.

      Terms & ConditionsAccessibility statement
      Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices