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B
bpoeta
Participant
September 17, 2013
Question

language e-mail contact

  • September 17, 2013
  • 2 replies
  • 1291 views

Why do adobe send me e-mails in german just because i live in switzerland!? I don't read german, french is ok, but why don't you guys stick to the english and live an option on account information to change the language of contact!

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2 replies

pwillener
pwillener
Legend
October 3, 2013

Please explain; what kind of email messages are you getting from Adobe?  Promotions or such?  Yes, now that you mention it, I get many promotional messages from Adobe in Japanese.  But also from Microsoft and other companies.

V
Videoprod.ch
Known Participant
October 3, 2013

No promotions email, I am speaking about communications to me like subscription informations details/ bills etc. It is not very smart to adress this kind of email in a language a customer never used during subscritions etc just because he lives in Switzerland (we speak 4 languages and no one is better placed that the others...)

Luca

V
Videoprod.ch
Known Participant
November 1, 2013

Problem still unsolved, any people from Adobe caring that?

luca

V
Videoprod.ch
Known Participant
October 1, 2013

Totally agree, C'mon Adobe whake up! seems that Adobe think that Switzerland is only german speaking country (personnally I am from the italian part and live in the french part...). Did you find how to change that?

cheers Luca

Steve Werner
Community Expert
Steve WernerCommunity Expert
Community Expert
October 2, 2013

I have no idea, but you placed these comments in a forum totally divorced from the subject. I'm moving this to Forum Comments where there may be someone to help you.

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