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stefaniep68853543
Participant
October 27, 2019
Answered

Locked by Mod. Duplicate post. Resolved Creative Cloud Libraries

  • October 27, 2019
  • 1 reply
  • 331 views

Since the new update of the "Creative Cloud Desktop App" I cannot access the creative cloud libraries. My work appears for just a second and then it says that it not be accessed. I tried all the recommended steps (restart app, delete cache, check host etc.). Anybody else with these problems? Or is there any other solution to solve this problem.

    This topic has been closed for replies.
    Correct answer jmosullivan

    We have just pushed a fix for CC Libraries which will likely fix the problem you are having. To get it, open the creative cloud desktop, sign out and sign back in. This will force it to check for the latest version, download & install it. 

    1 reply

    jmosullivan
    Adobe Employee
    jmosullivanCorrect answer
    Adobe Employee
    October 28, 2019

    We have just pushed a fix for CC Libraries which will likely fix the problem you are having. To get it, open the creative cloud desktop, sign out and sign back in. This will force it to check for the latest version, download & install it. 

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